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At Lumavir, your satisfaction comes first. We offer 30 day returns from the day your order arrives.
• Items must be unused, undamaged, and returned in original packaging with all tags and accessories
• Free returns for damaged, defective, or incorrect items
• For change-of-mind returns, customers cover return shipping
• Original shipping costs are non-refundable
• Refunds are processed within 7 business days after inspection
👉 View our full Refund Policy
📧 Need help? Email us at info@lumavir.com
At Lumavir, we offer free shipping on every order and work with reliable delivery partners to help your order arrive safely and on time.
• Free shipping on all orders
• Orders are processed within 1–2 business days, Monday to Friday
• Delivery typically takes 5–7 business days after dispatch
• Estimated total delivery time is 6–9 business days
• Orders placed after the daily cutoff will be processed the following business day
• Tracking information is sent by email once your order has shipped
• Delivery timeframes are estimates and may vary slightly depending on location and carrier conditions
👉 View our full Shipping Policy.
📦 Track your order anytime on our Order Tracking Page
📧 Need help? Email us at info@lumavir.com
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Refined Cleansing, Made Simple
The Ultrasonic Skin Scrubber is designed to bring a more elevated feel to an everyday skincare routine. With a sleek handheld shape, stainless steel spatula head, and easy one-button control, it offers a modern approach to at-home facial care. Thoughtfully crafted for convenience, it fits effortlessly into both daily rituals and travel routines.
Four Modes for a More Versatile Routine
Created to adapt to different skincare preferences, this device features four functional modes including Cleaning, Lifting, Ion+, and Ion-. Each setting is designed to support a more tailored skincare experience, whether you are focusing on surface cleansing or pairing the device with skincare products. The lightweight, rechargeable design makes each session feel simple and easy to incorporate.
Designed for Comfort and Everyday Use
Made with a smooth outer finish and a durable stainless steel treatment head, the Ultrasonic Skin Scrubber is crafted for comfortable handling and effortless use. Its compact design, USB charging capability, and automatic shut-off function help create a routine that feels both practical and polished. A stylish addition to any beauty collection.
Thoughtful MaterialsDesigned with everyday use in mind
Refined ApproachBuilt around a more considered and consistent routine
At-Home SimplicityMade to fit into daily use
Beauty Technology You Can Trust
At Lumavir, we focus on creating modern beauty devices designed to fit effortlessly into your daily routine. Each product is selected for its simplicity, quality, and performance, helping you achieve a more refined skincare and haircare experience at home.
Where Innovation Meets Simplicity
We believe beauty tools should be easy to use, thoughtfully designed, and seamlessly integrated into your routine. From deep cleansing to advanced facial devices, Lumavir brings together technology and simplicity to support your everyday self-care.
Frequently Asked Questions
For best use, start with clean, damp skin. You can prep the skin with warm water, steam, or your usual skincare routine, then gently glide the device slowly across the face using your preferred mode.
The device features four modes: Cleaning, Lifting, Ion+, and Ion-. These settings are designed to give you a more flexible and personalised skincare experience.
Yes, it is USB rechargeable, making it convenient for regular use at home or while travelling. Its compact size and cordless design make it easy to store and carry.
Orders are typically processed within 1–2 business days, with delivery times ranging between 5–10 business days depending on your location.
Yes, we offer free standard shipping on all orders for a seamless shopping experience.
Yes, once your order has been dispatched, you will receive a tracking link via email to follow your delivery.
We offer a 30-day return window from the date of delivery, giving you time to ensure the product meets your expectations.
There are no restocking fees as long as the item is unused and returned in its original packaging.
If your item arrives damaged or not as expected, please contact us within 48 hours of delivery and we will arrange a replacement or solution promptly.
Store Name: Lumavir
Address: Kiln House, 14 St. Thomas Street, Bristol, BS1 6WL, England
Email: info@lumavir.com
Phone: +44 7418 636325
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.
