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At Lumavir, your satisfaction comes first. We offer 30 day returns from the day your order arrives.
• Items must be unused, undamaged, and returned in original packaging with all tags and accessories
• Free returns for damaged, defective, or incorrect items
• For change-of-mind returns, customers cover return shipping
• Original shipping costs are non-refundable
• Refunds are processed within 7 business days after inspection
👉 View our full Refund Policy
📧 Need help? Email us at info@lumavir.com
At Lumavir, we offer free shipping on every order and work with reliable delivery partners to help your order arrive safely and on time.
• Free shipping on all orders
• Orders are processed within 1–2 business days, Monday to Friday
• Delivery typically takes 5–7 business days after dispatch
• Estimated total delivery time is 6–9 business days
• Orders placed after the daily cutoff will be processed the following business day
• Tracking information is sent by email once your order has shipped
• Delivery timeframes are estimates and may vary slightly depending on location and carrier conditions
👉 View our full Shipping Policy.
📦 Track your order anytime on our Order Tracking Page
📧 Need help? Email us at info@lumavir.com
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Effortless Multi-Function Care in One Device
The EMS Anti Wrinkle Face & Neck Massager combines gentle warmth, vibration, ion care, and LED light modes into one refined tool. Each function works together to support a more considered skincare experience, helping your routine feel elevated without adding complexity. It’s a seamless way to bring structure and consistency to daily self-care.
Designed to Follow Natural Contours
Crafted with a smooth, curved head, the device is made to glide comfortably across the face and neck. Its ergonomic shape allows for controlled, precise movements, making each session feel effortless and balanced. Lightweight and easy to hold, it fits naturally into your hand for a routine that feels both intuitive and enjoyable.
Customisable Modes for a Personalised Routine
With multiple modes and adjustable intensity, this device allows for a personalised skincare experience tailored to individual preferences. Whether aiming for a gentle daily massage or a more focused routine, each setting is designed to adapt seamlessly. A versatile addition to any skincare collection, it supports a routine that feels consistent, flexible, and easy to maintain.
Thoughtful MaterialsDesigned with everyday use in mind
Refined ApproachBuilt around a more considered and consistent routine
At-Home SimplicityMade to fit into daily use
Beauty Technology You Can Trust
At Lumavir, we focus on creating modern beauty devices designed to fit effortlessly into your daily routine. Each product is selected for its simplicity, quality, and performance, helping you achieve a more refined skincare and haircare experience at home.
Where Innovation Meets Simplicity
We believe beauty tools should be easy to use, thoughtfully designed, and seamlessly integrated into your routine. From deep cleansing to advanced facial devices, Lumavir brings together technology and simplicity to support your everyday self-care.
Frequently Asked Questions
The device is designed for regular use and can be incorporated into your daily skincare routine. Many users choose to use it for a few minutes per session, depending on their preference.
Yes, it is designed to be used alongside serums, creams, or lotions to help create a smoother, more even application during your routine.
Its compact and rechargeable design makes it easy to carry in a cosmetic bag, making it convenient for both home use and travel.
Orders are typically processed within 1–2 business days, with delivery times ranging between 5–10 business days depending on your location.
Yes, we offer free standard shipping on all orders for a seamless shopping experience.
Yes, once your order has been dispatched, you will receive a tracking link via email to follow your delivery.
We offer a 30-day return window from the date of delivery, giving you time to ensure the product meets your expectations.
There are no restocking fees as long as the item is unused and returned in its original packaging.
If your item arrives damaged or not as expected, please contact us within 48 hours of delivery and we will arrange a replacement or solution promptly.
Store Name: Lumavir
Address: Kiln House, 14 St. Thomas Street, Bristol, BS1 6WL, England
Email: info@lumavir.com
Phone: +44 7418 636325
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.
