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At Lumavir, your satisfaction comes first. We offer 30 day returns from the day your order arrives.
• Items must be unused, undamaged, and returned in original packaging with all tags and accessories
• Free returns for damaged, defective, or incorrect items
• For change-of-mind returns, customers cover return shipping
• Original shipping costs are non-refundable
• Refunds are processed within 7 business days after inspection
👉 View our full Refund Policy
📧 Need help? Email us at info@lumavir.com
At Lumavir, we offer free shipping on every order and work with reliable delivery partners to help your order arrive safely and on time.
• Free shipping on all orders
• Orders are processed within 1–2 business days, Monday to Friday
• Delivery typically takes 5–7 business days after dispatch
• Estimated total delivery time is 6–9 business days
• Orders placed after the daily cutoff will be processed the following business day
• Tracking information is sent by email once your order has shipped
• Delivery timeframes are estimates and may vary slightly depending on location and carrier conditions
👉 View our full Shipping Policy.
📦 Track your order anytime on our Order Tracking Page
📧 Need help? Email us at info@lumavir.com
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Effortless Multi-Function Care in One Tool
Designed to simplify any routine, this 4-in-1 skincare wand combines LED light, gentle warmth, microcurrent, and massage into one refined device. Each function works together to help create a more balanced and considered skincare experience, making it easy to elevate any daily routine without adding complexity.
Comfortable Design That Adapts
Crafted with a smooth finish and an ergonomic rotating head, the wand is designed to glide comfortably across the face and neck. Its lightweight structure and thoughtful shape allow for controlled, precise use, helping create a routine that feels both easy and enjoyable.
Simple, Portable, and Made for Everyday Use
Compact and travel-friendly, this device fits effortlessly into any skincare collection or on-the-go routine. With intuitive one-button operation and clear charging indicators, it is designed for convenience, making it easy to maintain a consistent and well-paced self-care ritual.
Thoughtful MaterialsDesigned with everyday use in mind
Refined ApproachBuilt around a more considered and consistent routine
At-Home SimplicityMade to fit into daily use
Beauty Technology You Can Trust
At Lumavir, we focus on creating modern beauty devices designed to fit effortlessly into your daily routine. Each product is selected for its simplicity, quality, and performance, helping you achieve a more refined skincare and haircare experience at home.
Where Innovation Meets Simplicity
We believe beauty tools should be easy to use, thoughtfully designed, and seamlessly integrated into your routine. From deep cleansing to advanced facial devices, Lumavir brings together technology and simplicity to support your everyday self-care.
Frequently Asked Questions
It is designed for regular use as part of your routine. Many people choose to use it a few times per week for short sessions, depending on personal preference.
Yes, the device is designed to be suitable for a wide range of skin types. It is always recommended to start with shorter sessions and adjust based on comfort.
Yes, it can be used alongside your favourite serums or moisturisers, helping create a smoother application experience and a more complete routine.
Orders are typically processed within 1–2 business days, with delivery times ranging between 5–10 business days depending on your location.
Yes, we offer free standard shipping on all orders for a seamless shopping experience.
Yes, once your order has been dispatched, you will receive a tracking link via email to follow your delivery.
We offer a 30-day return window from the date of delivery, giving you time to ensure the product meets your expectations.
There are no restocking fees as long as the item is unused and returned in its original packaging.
If your item arrives damaged or not as expected, please contact us within 48 hours of delivery and we will arrange a replacement or solution promptly.
Store Name: Lumavir
Address: Kiln House, 14 St. Thomas Street, Bristol, BS1 6WL, England
Email: info@lumavir.com
Phone: +44 7418 636325
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.
