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At Lumavir, your satisfaction comes first. We offer 30 day returns from the day your order arrives.
• Items must be unused, undamaged, and returned in original packaging with all tags and accessories
• Free returns for damaged, defective, or incorrect items
• For change-of-mind returns, customers cover return shipping
• Original shipping costs are non-refundable
• Refunds are processed within 7 business days after inspection
👉 View our full Refund Policy
📧 Need help? Email us at info@lumavir.com
At Lumavir, we offer free shipping on every order and work with reliable delivery partners to help your order arrive safely and on time.
• Free shipping on all orders
• Orders are processed within 1–2 business days, Monday to Friday
• Delivery typically takes 5–7 business days after dispatch
• Estimated total delivery time is 6–9 business days
• Orders placed after the daily cutoff will be processed the following business day
• Tracking information is sent by email once your order has shipped
• Delivery timeframes are estimates and may vary slightly depending on location and carrier conditions
👉 View our full Shipping Policy.
📦 Track your order anytime on our Order Tracking Page
📧 Need help? Email us at info@lumavir.com
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Elevated Skincare, Simplified
Designed to bring a refined skincare experience into any daily routine, this LED face mask allows you to enjoy consistent, spa-inspired care from the comfort of home. With multiple light modes and an intuitive touch control system, each session feels seamless and easy to integrate into your lifestyle. Whether used in the morning or as part of an evening wind-down, it supports a calm, consistent self-care ritual.
Comfort That Adapts to You
Crafted with a lightweight structure and adjustable fit, the mask is designed to sit comfortably across a variety of face shapes. The smooth, skin-friendly material and balanced design allow for relaxed use during short sessions, while the wireless functionality gives you the freedom to move naturally. Every detail is considered to ensure a comfortable and uninterrupted experience.
Minimal Design, Intuitive Performance
From its streamlined touch control to its clean, modern silhouette, every element is designed with simplicity in mind. USB charging ensures convenient power, while the cordless design keeps the routine flexible and uncluttered. With evenly distributed LED coverage, the mask is crafted to deliver a consistent experience across the entire face, making it a considered addition to any modern skincare setup.
Thoughtful MaterialsDesigned with everyday use in mind
Refined ApproachBuilt around a more considered and consistent routine
At-Home SimplicityMade to fit into daily use
Beauty Technology You Can Trust
At Lumavir, we focus on creating modern beauty devices designed to fit effortlessly into your daily routine. Each product is selected for its simplicity, quality, and performance, helping you achieve a more refined skincare and haircare experience at home.
Where Innovation Meets Simplicity
We believe beauty tools should be easy to use, thoughtfully designed, and seamlessly integrated into your routine. From deep cleansing to advanced facial devices, Lumavir brings together technology and simplicity to support your everyday self-care.
Frequently Asked Questions
The LED face mask is designed to support your skincare routine through different light modes, allowing you to personalise each session based on your preferences and create a consistent at-home self-care experience.
Simply place the mask comfortably on your face, press and hold the touch button to power it on, and tap to switch between light modes. Sessions typically last around 10–15 minutes.
The mask is designed with gentle light technology and can be used across a wide range of skin types, including sensitive skin.
Orders are typically processed within 1–2 business days, with delivery times ranging between 5–10 business days depending on your location.
Yes, we offer free standard shipping on all orders for a seamless shopping experience.
Yes, once your order has been dispatched, you will receive a tracking link via email to follow your delivery.
We offer a 30-day return window from the date of delivery, giving you time to ensure the product meets your expectations.
There are no restocking fees as long as the item is unused and returned in its original packaging.
If your item arrives damaged or not as expected, please contact us within 48 hours of delivery and we will arrange a replacement or solution promptly.
Store Name: Lumavir
Address: Kiln House, 14 St. Thomas Street, Bristol, BS1 6WL, England
Email: info@lumavir.com
Phone: +44 7418 636325
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.
